Privacy Policy
Updated July 27, 2026
Webdirectorybase Ltd. ("we", "us" or "our") is committed to protecting the privacy of individuals who visit our website and who use our services. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial laws of Ontario.
1. Introduction
This policy applies to personal information collected through our website at webdirectorybase.com, through our enquiry and booking forms, and through any communications you may have with our team. By using our website or providing us with your personal information, you consent to the collection, use and disclosure of that information as described in this policy.
We collect only the personal information that is reasonably necessary for the purposes described below, and we do so by fair and lawful means.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Contact details — your name, email address and telephone number provided through our forms;
- Enquiry information — the content of messages, preferred contact times, selected tours or services and any comments you choose to share;
- Technical information — browser type, device information, pages visited and usage data collected through cookies and similar technologies;
- Communication records — copies of correspondence exchanged with our team in connection with your enquiry or booking.
We do not collect sensitive personal information unless it is strictly necessary for the provision of a requested service, and we will always seek your consent before doing so.
3. How We Use Personal Information
We use the personal information we collect for the following purposes:
- to respond to your enquiries and provide information about our helicopter journeys and services;
- to prepare quotations, plan itineraries and coordinate the logistics of a flight;
- to communicate with you about your booking, including weather-related or operational changes;
- to operate, maintain and improve our website and its content;
- to comply with legal, regulatory and safety obligations;
- to protect the security and integrity of our services and our users.
We will not use your personal information for purposes that are materially different from those described above without obtaining your further consent.
4. Consent
We obtain your consent to collect, use and disclose your personal information at the time of collection, either expressly or implicitly depending on the sensitivity of the information and the circumstances. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details provided in this policy. Please note that withdrawing consent may affect our ability to provide certain services.
5. Disclosure of Personal Information
We do not sell, rent or trade your personal information. We may disclose personal information only in the following limited circumstances:
- to trusted service providers who assist us in operating our website or delivering our services, where they are bound by appropriate confidentiality obligations;
- where required or permitted by law, regulation, legal process or governmental request;
- to protect the rights, property or safety of Webdirectorybase Ltd., our guests, our staff or the public;
- in connection with a corporate transaction, such as a merger or reorganisation, subject to appropriate safeguards.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support essential functionality and to help us understand how the site is used. For full details, including the categories of cookies used and how to manage them, please refer to our Cookie Policy.
7. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When personal information is no longer required, we take reasonable steps to securely destroy, erase or de-identify it.
8. Security Safeguards
We apply reasonable administrative, technical and physical safeguards to protect personal information against loss, theft, unauthorised access, disclosure, copying, use or modification. These measures include controlled access to systems, secure transmission practices and staff awareness of privacy obligations. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you have the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- withdraw consent to the collection, use or disclosure of your information, subject to legal limitations;
- ask questions about how your personal information is handled.
To exercise any of these rights, please contact us using the details set out in this policy. We will respond to verified requests within a reasonable timeframe and in accordance with our legal obligations.
10. Cross-Border Transfers
Personal information may be processed or stored in jurisdictions other than Canada, where it may be subject to the laws of those jurisdictions. Where we transfer personal information across borders, we take reasonable steps to ensure that the information receives a comparable level of protection.
11. Children's Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information without consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of personal information, please contact us:
Webdirectorybase Ltd.
181 Bay St., Toronto, ON M5J 2T3, Canada
Email: [email protected]
Phone: +14164788566